Help Articles

Help Articles
Access resources and FAQs

Getting Started

Get setup for success by starting here!

Add-On Modules

Check out available add-on modules designed to make your job easier!
Balance SFTP Setup
Fund Reporting Module Overview
SFTP: Secure File Transfer Protocol
5 articles Active 1 mth ago

Getting to know your database

Take some time to get familiar with the ins and outs of your database.
Balance V4 Video Overview
What are Non-Unitized Assets?
2 articles Active 1 yr ago

The Implementation Process

Just getting your database setup? We've done this thousands of times an have perfected every step of the way. More importantly, we're here to help. Learn more about the implementation process in this section.

New User Support

Are you new here? Maybe you're feeling a little rusty? Either way, we've got you covered! Start here to learn more about endowment accounting and how to get setup for success in Fundriver Balance.
Helpful Articles for New Users
Logging into Balance
Fundriver Balance's Glossary of Commonly Used Terms and Expressions
6 articles Active 1 yr ago

Working in Fundriver Balance

You're here! Now what? Dive in to learn more about common task and processes that are going to make your job easier!

Investment Pool

Where all the Investment pool and manager info lives!
How Do I Create a New Investment Pool?
How Do I Add a New Investment Manager to a Pool?
2 articles Active 1 yr ago

Reports

Everything you need to know about the Reports available in your database.
Manage Filters Feature
User Defined Reporting Tool
How Do I Run Reports in Balance?
5 articles Active 5 mths ago

Spending & Fees

The nitty gritty on setting up spending and fee rules.
Distributions - Selling Units vs. Impacting Pool Price
How Do I Enter Spending Rule Exceptions (Distribution Rules) in Balance via an Import?
Delete Automated Distributions
7 articles Active 6 mths ago

Import/Export

All things Imports/Exports!
Export Upgrades 2025
SFTP: Secure File Transfer Protocol
Assigning Fee Rules in Bulk
13 articles Active 1 mth ago

Reference Guides

Keep these reference guides handy!
Balance SFTP Setup
Converting to a New General Ledger System
Balance Integration Options
13 articles Active 1 mth ago

Funds

This is where all your fund information lives.
How do I Merge Funds in Balance?
How to Edit Funds
Should I Close or Merge a Fund?
8 articles Active 2 wk ago

Accounting

Get the work done in the Accounting section!
How Do I Close a Period?
How Do I Use the Investment Manager Activity Import?
How Do I Track Pledges in Fundriver?
12 articles Active 7 mths ago

Administration

The nuts and bolts of your database.
How Do I Add Users to Multiple Databases?
Fund Reporting Module - User Guide
How do I Reset my Password?
12 articles Active 2 wk ago

Content aside

Quick Links

Balance V4 Platform Webinars

Resources for New Users

Transaction Type Guide

Product Feedback

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