Updates Category

Updates
    Release Notes: December 7, 2024
    <h2>Release Date: December 7, 2024<br> &nbsp;</h2> <ul> <li>Resolved defect where SSO users could not save user information. Please contact <a href="mailto:support.balance@evertrue.com" rel="nofollow noopener noreferrer">support.balance@evertrue.com</a> if you have any issues saving user information in Balance.</li> <li>Defect related to sorting User Defined Reports by Descending or Ascending has been resolved.</li> <li>The Spending Rule Exceptions Import has been updated and bugs have been fixed.</li> <li>Fund Activity - rounding issue has been resolved.</li> </ul> <p><em><strong>Please Note: </strong>Some users may need to complete a hard refresh after this release. Please do this is you're seeing unexpected text, getting a spinning wheel icon instead of pages loading, or seeing empty data tables.&nbsp;</em></p> <p style="text-align:left"><img alt="" class="fb-img" src="https://s3-us-west-2.amazonaws.com/media.forumbee.com/i/32032ad6-90eb-4059-bd2b-90adbb7b8b66/h/547.png" style="" width="1080"></p>…
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    Release Notes: November 2, 2024
    <h2>Release Date: November 2, 2024</h2> <ul> <li>Reset Password flow has been updated. Please reach out to <a href="mailto:support.balance@evertrue.com" rel="nofollow noopener noreferrer">support.balance@evertrue.com</a> if you experience any issues.&nbsp;</li> <li>New User Welcome Email has been updated.</li> <li>Multi Factor Authentication phone number validation issue has been resolved.</li> <li>Updates have been made to the Northern Trust Utility. Please reach out to <a href="mailto:support.balance@evertrue.com" rel="nofollow noopener noreferrer">support.balance@evertrue.com</a> if you experience any issues.&nbsp;</li> <li>Transaction Activity (Historical) import defect duplicating transactions has been resolved.</li> </ul>…
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    Release Notes: September 28, 2024
    <h2 class="toc__permalink"><a href="/t/y4yt2d3/release-notes-september-7-2024#release-date-september-7-2024" rel="nofollow noopener noreferrer">Release Date: September 28, 2024</a></h2> <h3>New Features</h3> <ul> <li>New Spending Rule Exceptions Import is now available. This can be used for Expendable Fund setup and bulk updates of spending rule exceptions. Bonus: You can export your current spending exceptions to an Excel file, make edits, then upload the same file as an import!<br> &nbsp;</li> <li>New System Settings view shows Fiscal Year End and Pricing Model on navigation panel.<br> &nbsp;</li> <li>'Import Activity' buttons&nbsp;have been added to the Accounting page for improved accessibility. You'll see one on the Fund activity tab&nbsp;and one on the Investment activity page that will direct you the corresponding import.</li> </ul> <h3>Miscellaneous</h3> <ul> <li>Resolved issues with posting period and transaction type when viewing Fund Activity on Accounting page. Expendable transaction types are now viewable on Fund Activity page.<br> &nbsp;</li> <li>Updated Print Summary for Fund Profiles to reflect correct data for Internal Destination field.<br> &nbsp;</li> <li>Northern Trust Utility Error fixed - if you have a Northern Trust Utility, you should now be able to run it in your Balance V4 database. Please reach out to <a href="mailto:support.balance@evertrue.com" rel="nofollow noopener noreferrer">support.balance@evertrue.com</a> if you have any questions.</li> </ul>…
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    Release Notes: September 7, 2024
    <h2>Release Date: September 7, 2024</h2> <h3>Department Module</h3> <ul> <li>Department Module is being rebranded as the Fund Role&nbsp;Module.</li> <li>"Manage Department Access" button under Administration has been relabeled "Manage Fund Role Access" in preparation for major upgrades to the module in the next few months.</li> <li>You may also notice minor terminology changes in a few places within the "Manage Fund Role Access" view. Please reach out to <a href="mailto:support.balance@evertrue.com" rel="nofollow noopener noreferrer">support.balance@evertrue.com</a> if you have any questions about these changes.</li> </ul> <h3>New Features</h3> <ul> <li>You can now view and edit custom labels under Administration.<span id="cke_bm_110S" style="display: none;">&nbsp;</span></li> </ul> <p><span id="cke_bm_110E" style="display: none;">&nbsp;</span><br> <span><img alt="" class="fb-img" src="https://s3-us-west-2.amazonaws.com/media.forumbee.com/i/25353cdf-7830-480c-b756-8578332704d2/h/547.png" style="margin: 0px;" width="1253"><br> <span></span></span></p> <ul> <li> &nbsp;Welcome email for new users has been updated to include the username and unique database URL.</li> <li>If you attempt to reopen a period when there are no periods available to be reopened, a message indicating no periods are available will now populate.&nbsp;</li> </ul> <h3>Miscellaneous</h3> <ul> <li>Defect with sorting by Ascending in User-Defined Reports has been fixed.</li> <li>Defect related to manually entering dates in Balance without using the full year has been resolved.</li> <li>CSV Exports have been updated and will now clear out previous data when running a new export.</li> <li>Minor wording change for when entering investment activity on Accounting page - makes it more clear that investment fees should be entered as a negative value.</li> <li>Resolved an issue with incorrect rounding related to investment activity.</li> </ul>…
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    Release Notes: August 4, 2024
    <h2>Release Date: August 4, 2024</h2> <h3>Functionality</h3> <ul> <li>A Support Ticket widget has been added to the V4 platform.</li> <li>Enabled automated emails when adding new users or resetting passwords for other users.</li> <li>Department Module user password change workflow has been updated.</li> <li>Implementation Process has gotten some updates and is ready to be used. New customers will be implemented directly onto the V4 platform.</li> </ul> <h3>Reports</h3> <ul> <li>Added button to delete User Defined Reports.</li> <li>Fixed issues with editing and filtering User Defined Reports.</li> </ul> <h3>Exports</h3> <ul> <li>Multiple issues related to exports have been resolved. If you are having trouble running your export(s), please reach out to <a href="mailto:support.balance@evertrue.com" rel="nofollow noopener noreferrer">support.balance@evertrue.com</a>.</li> </ul> <h3>Miscellaneous</h3> <ul> <li>Fixed issue with email address validation with atypical domains.</li> <li>Resolved defects related to spending rule exceptions.</li> <li>Fixed issue with the Fund Activity table when loading results after changing the column layout.</li> <li>Resolved defect when editing Fund notes.</li> <li><span style="font-size: 16rem; color: var(--text-dark); font-family: var(--body-font);">Updated search results function to resolve several minor issues.</span></li> </ul>…
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    Release Notes: June 28, 2024
    <h2 class="toc__permalink">Release Date: June 28, 2024</h2> <h3>Reporting</h3> <ul> <li>Audit Log issue returning blank user ID has been resolved.&nbsp;</li> <li>User Defined Reporting (UDR) - issue with saving existing UDRs has been resolved.</li> <li>UDR issue with data sources within "Select Fields" view has been resolved.</li> <li>Report Only users are no longer receiving errors when navigating to Reporting menu.</li> </ul>…
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    Release Notes: June 22, 2024
    <h2>Release Date: June 22, 2024</h2> <h3>Department Site&nbsp;</h3> <ul> <li>Correct Department Site URL now showing under Administration &gt;&nbsp; Manager department access.</li> <li>Client Administrators can now reset passwords for department users.</li> <li>View of department user access has been improved.</li> </ul> <h3>Usability</h3> <ul> <li>All tabs on Investment Pool can now be exported.</li> <li>Fund Overview pages show "Blank" instead of "None" when data is blank.</li> <li>Issue with non-required field dropdowns when editing a fund has been resolved.</li> <li>Custom labels have been fixed under Spending and Fees sections.</li> <li>Issue on the Edit Fund page where Fund search returned no results has been resolved.</li> </ul> <h3>Import/Export</h3> <ul> <li>Several validation issues related to the Manager Activity Import have been resolved. This includes issues with duplicate manager GLIDs and inactive managers.</li> </ul> <h3>Reporting</h3> <ul> <li>Issue with logging report history data has been resolved.</li> </ul>…
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    Release Notes: June 8, 2024
    <h2>Release Date: June 8, 2024</h2> <h3>Dashboard</h3> <ul> <li>The Dashboard page has been updated with new links for Knowledge Base articles.</li> <li>The Banner showing the current open period has been updated to include fiscal year end.</li> </ul> <h3>Reporting</h3> <ul> <li>Standard reports and User Defined Reports got some major updates and should all be working. Let us know if you have any trouble with a report at this point.</li> <li>Print Summary option is now available to run within Fund actions menu.</li> <li>Deployed a fix for an issue with wrapping of amounts.</li> </ul> <h3>Import/Export</h3> <ul> <li>Several defects related to exports have been resolved, including issues regarding header requirements and exporting open accounting periods.</li> <li>Defect regarding Investment Manager Activity Import related Duplicate GLIDs validation has been corrected.</li> </ul> <h3>Miscellaneous</h3> <ul> <li>Fund Detail Tab relabeled from “Reporting Fields” to “Optional Fields”.</li> <li>Time out issue resolved - users no longer need to clear cache/cookies to log back in after being logged out for inactivity.</li> </ul> <p>&nbsp;</p> <p><strong>Please reach out to <a href="mailto:support.balance@evertrue.com" rel="nofollow noopener noreferrer">support.balance@evertrue.com</a>&nbsp;if you experience any issues or notice any defects within the Balance V4 platform.</strong></p>…
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    Balance V4 Rollout Begins May 2024
    <p>We are thrilled to announce that we have begun migrating customers to the Balance V4 platform in May 2024. This platform is designed to elevate your fund management experience to new heights. Our team has been hard at work to bring you a host of enhancements that will streamline your workflow, improve data accuracy, and provide you with actionable insights to drive informed decision-making.</p> <p>Here's are some of the exciting features and improvements you can expect:</p> <ol> <li><strong>Updated Interface:</strong> Our revamped interface offers a more intuitive and user-friendly experience, making it easier than ever to navigate through the platform and access the information you need.</li> <li><strong>Effortless Fund Management:</strong> With our updated interface, you'll enjoy a seamless and effortless fund management experience, allowing you to allocate resources more efficiently and track fund performance with precision.</li> <li><strong>Improved Import Process:</strong> We understand the importance of data integration, which is why we've enhanced our import process to ensure smooth and accurate data migration. Spend less time on data entry and more time on strategic initiatives.</li> <li><strong>New Reporting Capabilities:</strong> Gain deeper insights into your financial performance with our new and improved reporting features. From customizable dashboards to advanced analytics, you'll have access to the information you need to make informed decisions and drive business growth.</li> </ol> <p>Please see the attached video for an overview of the new Balance V4 platform.</p> <p>&nbsp;</p> <p>We are sending communications to each organization as this migration occurs. Users will be provided with a new URL to access the Balance V4 platform and instructions for accessing the platform for the first time.</p> <p>&nbsp;</p> <p>Please reach out to <a href="mailto:support.balance@evertue.com" rel="nofollow noopener noreferrer">support.balance@evertue.com</a> with any questions.</p>…
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