The Fund Reporting Module is replacing the original Department Site. These users will now access your database using the same link as you instead of accessing a completely separate site, but their views and permissions will be different.

If you'd like to implement this module in your database, please contact support.balance@evertrue.com.

Fund Reporting User Maintenance

Your Fund Reporting users will be included in your database user list and no longer housed in a separate location. These users will specifically be assigned to the "Fund Reporting" user role.

Add User

1. Navigate to Administration on the left side panel in your database. Then click "Manage users". 

   

2. Click on the Create New User button (top right corner of the page).

   

    
3. Fill out Username, Email address, First name, Last name, and create a password.
   
   Note: If your organization uses Single Sign-On (SSO), you will need to ensure that the username you've created matches the naming convention of your SSO setup. Typically, this is an email address, but sometimes can be a different format. Reach out to your IT team or check your current users' usernames if you need help determining what the username should be.
   You will need to create a password as well, but the user does not actually need it to log in via SSO.
    
4. Select 'Fund Reporting' as the User Type.

   

    
5.  Welcome Email - Newly added users will receive an automated welcome email with instructions and the website link to login if you leave this option checked when setting up a new user. 
    
6. A new section will populate when you choose Fund Reporting. Use these fields to assign the user to specific funds, departments, administrators, etc. Your fields may have custom labels, so this screenshot may look a bit different than your view.

   

7. Click 'Create User' to save the new user information.

Disable User

1. Go to Administration in the left hand column.
2. Click on 'Manage Users'.
3. Click on the user you want to disable.
4. Use the 'User disabled' toggle to disable the user and hit 'Save Changes' once you're done.
    

Impersonate User

Client Administrators can impersonate a Fund Reporting user to see their specific view and double check that their fund assignments are correct. 

Click on the person icon in the top right corner of any page and select 'Impersonate fund reporting user'. Then select the user you'd like to check on.

You'll notice a bright yellow border around your page and a yellow notice at the top letting you know which user's view you're seeing. Click 'Stop impersonating' to go back to your usual view.

Note: When impersonating a user, reports will not populate data at this time, only titles and headers. The good news is that your Fund Reporting role users will see the actual data when they run reports themselves. We are working on updating this to show the report data while impersonating users. 

Manage Fund Role Access

Go to Administration and select "Manage Fund Role Access".

Access by Attribute

This page shows various Fund Role user assignments and audit related data. You can click onto any of the items in the Value column to view more details. You can also export this table into Excel or CSV format.

User Reports

Here is where you can choose which reports will be available for Fund Reporting users and set reporting date ranges if desired.

• Click 'Set report dates" button on the right side of the page to set start and end date limitations for your Fund Reporting users. Example: If you only want your Fund Reporting users to generate reports based on your current fiscal year, you would select the Starting Period as your first period of the fiscal year and leave the Ending Period blank. Each fiscal year you then would need to update the Starting Period on this screen to update the dates for the Fund Reporting users' reports.
   
• Use the toggle next to each report to allow or prevent them from being run by Fund Reporting users.

 

Fund administrator maintenance

This page has options to reset all or only unassigned fund Administrators to match the current Department assignments. If you're unsure what this means, see the Administrator/Department Relationship section of this article.

If you want to assign users based on Department, the Administrator field must be the same as Department. If these are not identical, no funds will show up for the users assigned by Departments.  

When initially setting up your Fund Reporting users, you will want to Reset All Funds Administrator with Current Department. Some customers may have GLIDs that may have more than one Fund Administrator. If so, you will manually have to update those GLIDs individually on the Fund Profile page.

If you have already made manual updates to the Fund Administrator for certain GLIDs to assign multiple Administrators, you will not want to “Reset All Funds Administrator with Current Department” again or your manual changes will be cleared out and reset to a 1 for 1 relationship. If you have added new GLIDs and wants to set the Fund Administrator if it wasn’t done when creating the new GLIDs on the Fund Profile page, you can use the “Set All Funds missing Administrator with Current Department” option.

Manage Access Settings

 Click the 'Manage access settings" button on the Manage fund role access screen.

Here you can customize your homepage message, designate contact persons for Fund Reporting users who need support, and adjust document visibility. 

You will need to determine who the main point of contact will be at your organization for your Fund Reporting users, should they have questions on any of the funds that are assigned to them. Enter this info into the "User assistance contact" field.

Under Document visibility, if you have uploaded documents to individual GLIDs in Balance, you can decide whether you want those documents to be available to the Fund Reporting users to view or not.  If you select the box to “Show uploaded documents in fund profile, “ you can also choose which categories of documents they can view.  

Administrator/Department Relationship

The Administrator field is essentially an extension of the Department field that is used for the Fund Reporting Role. In Balance, each fund is required to be assigned to only one Department. You can then add additional Department assignments in the Administrator field. 

Your organization may have renamed the Department field, but it will be the 4th tab on the Funds page. The items listed on this page are all of the options available for both the Department and Administrator fields. 

If you want to assign users based on the Department field, the Administrator field must include the option selected in the Department. You can then add additional Administrator options by clicking into the field and selecting the appropriate options.

We have options to set Administrators automatically, see the Fund administrator maintenance section of this article for more info.